Refund policy

Returns
Lemons Labels offer a 30 day quality and satisfaction guarantee. If you are not 100% satisfied with the quality of your Lemon Labels order, you can return in within 30 days for a full refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item/s. within 7 working days we will notify you of the approval or rejection of your refund request. If the return is approved your refund will be processed within 7 business days and credit will be applied to your credit card or original method of payment. Please note that payments can take up to 5 working days to show in your account.

Sale items
Management reserve the right to deny a refund on sale items. Please contact Customer Services within 14 days of purchase if you wish to discuss a refund on your sale item/s. Refunds on faulty goods only will be considered at the discretion of Management.

Exchanges
We only replace items if they are defective or damaged. If you wish to exchange an item, please contact Customer Services at info@lemonlabels.co.uk. Please send us the defective or damaged item you received to the below address and we will arrange for a replacement to be sent to you.

Shipping
To return your product, you should mail your product to: TPS, Suite 110 St Georges Business Park Sittingbourne ME10 3TB

You will be responsible for paying for your own shipping costs for returning your item and shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.